Simple, Transparent Pricing for Healthcare Providers

Start free, upgrade when you're ready. You set the consultation fees—keep 85-95% of what you earn.

Free

Perfect for starting your telemedicine journey

₦0 /month
Start Free Forever
What's included:
  • List your profile on medic.mokexa.com
  • Chat consultations only
  • Basic patient management
  • Up to 10 consultations/month
  • Digital prescriptions
  • Automated pharmacy routing
  • Email support
  • Standard availability templates
  • Paystack/Flutterwave integration
  • 15% platform commission on consultations
Not included:
• No video/audio consultations
• No custom branding
• No custom domain
• Limited to 10 consultations/month
• No dedicated support
Most Popular

Pro

For established practitioners scaling their practice

₦25,000 /month
Start 30-Day Free Trial
What's included:
  • Everything in Free, plus:
  • Unlimited consultations
  • Video consultations (Agora integration)
  • Audio consultations (Agora integration)
  • Office visit scheduling
  • Advanced patient records
  • Custom clinic branding (logo, colors)
  • Priority listing on marketplace
  • Enhanced profile with bio & credentials
  • Multi-consultation type support
  • Advanced availability management
  • Real-time notifications
  • Priority email support
  • Analytics dashboard
  • 10% platform commission (reduced)
Not included:
• No custom domain
• No white-label branding
• No API access
• No dedicated account manager
Custom Domain

Enterprise Custom

White-label solution for healthcare organizations

Custom pricing
Contact Sales
What's included:
  • Everything in Pro, plus:
  • Custom domain & SSL (clinic.yourdomain.com)
  • Full white-label branding
  • Remove Mokexa branding entirely
  • Custom consultation workflows
  • Multi-provider organization support
  • Dedicated Agora channels (enhanced quality)
  • Custom integrations via API
  • Dedicated account manager
  • 24/7 priority phone support
  • Custom SLA agreements
  • On-premise deployment option
  • Advanced security & compliance
  • Custom reporting & analytics
  • 5% platform commission (negotiable)

Suggested Consultation Fees

You set your own prices. Here's what other Nigerian providers charge.

Asynchronous
₦3,000 - ₦8,000
15-60 min
₦5,000 - ₦12,000
15-60 min
₦8,000 - ₦20,000
30-60 min
₦10,000 - ₦30,000

Platform commission varies by plan: Free (15%), Pro (10%), Enterprise Custom (5% negotiable).

Enterprise-Grade Video & Audio Infrastructure

Conduct high-quality video and audio consultations using Agora's global real-time engagement platform—the same technology trusted by companies like Tinder, Grab, and The Meet Group.

  • HD video quality up to 1080p
  • Low latency (< 300ms globally)
  • 99.9% uptime SLA
  • Cross-platform support (web, mobile, desktop)
  • Automatic bandwidth optimization
  • Screen sharing & recording capabilities

Compare All Features

See exactly what's included in each plan

FeatureFreeProEnterprise
Monthly Consultations10UnlimitedUnlimited
Chat Consultations
Video Consultations (Agora)
Audio Consultations (Agora)
Office Visit Scheduling
Patient ManagementBasicAdvancedAdvanced
Digital Prescriptions
Pharmacy Routing
Custom Clinic Branding
Custom Domain
White-Label (Remove Mokexa)
Priority Marketplace Listing
Analytics Dashboard
API Access
Multi-Provider Support
Platform Commission15%10%5%
SupportEmailPriority Email24/7 Dedicated

Frequently Asked Questions

How does the platform commission work?

We take a small percentage of each completed consultation: 15% on the Free plan, 10% on Pro, and 5% on Enterprise Custom (negotiable). You keep the rest. For example, if you charge ₦10,000 for a video consultation on the Pro plan, you receive ₦9,000 and we take ₦1,000. All payments are processed instantly via Paystack or Flutterwave.

Can I set my own consultation fees?

Absolutely! You have complete control over your pricing for each consultation type (chat, video, audio, office visit). Our suggested fee ranges are just guidelines based on what other Nigerian providers charge.

What's included in the Agora video/audio integration?

Agora provides enterprise-grade real-time video and audio infrastructure with HD quality (up to 1080p), low latency (<300ms globally), 99.9% uptime, cross-platform support, automatic bandwidth optimization, and screen sharing capabilities. It's the same technology used by major platforms like Tinder and Grab.

How does the custom domain work on Enterprise Custom?

With the Enterprise Custom plan, you can use your own domain (e.g., clinic.yourdomain.com) instead of medic.mokexa.com. We provide SSL certificates, handle DNS configuration, and offer full white-label branding—removing all Mokexa branding from your clinic interface. Perfect for established practices and healthcare organizations.

Can I upgrade or downgrade my plan?

Yes! You can change plans at any time. Upgrades take effect immediately with prorated billing. Downgrades take effect at the end of your current billing cycle. Your patient data and consultation history are preserved when switching plans.

Is the 30-day free trial really free?

Yes! Pro and Enterprise Custom plans include a genuine 30-day free trial with full access to all features. No credit card required to start the trial. The Free plan is always free with no trial needed—just sign up and start consulting.

How do digital prescriptions work?

Issue NAFDAC-compliant digital prescriptions directly from the platform. Each prescription includes medication details (generic name, NAFDAC number, quantity, dosage, frequency, duration). Our automated routing system connects prescriptions to verified pharmacies nationwide for direct fulfillment. Prescriptions auto-expire after 90 days for safety.

What payment methods do patients use?

Patients can pay using Paystack or Flutterwave, which support card payments, bank transfers, USSD, and mobile money (all major Nigerian payment options). Payments are processed instantly, and you receive payouts according to your chosen schedule.

Can I accept office visit appointments?

Yes! On Pro and Enterprise Custom plans, you can schedule in-person office visits at your clinic. Patients book appointments through your availability calendar, and you receive notifications for upcoming visits. Your clinic address is displayed automatically for office visit appointments.

What credentials do I need to verify?

You'll need to verify your professional license: MDCN number for doctors, PCN number for pharmacists, or equivalent credentials for diagnosticians and specialists. Verification typically takes 24-48 hours and is required before you can start accepting consultations.

Ready to Start Your Digital Practice?

Join Nigerian healthcare providers using Mokexa Medic to expand their reach.

Questions? Contact our team